Program Administration
We set up and maintain each client's program according to the terms they agree to, keeping schedules, records, and milestones organized and current.
Program administration & account services
We manage the details of your program, start to finish.
NBMDR Solutions provides program administration, payment scheduling, and account support services for clients and the partners who serve them.
About us
An administrative services company
NBMDR Company manages the day-to-day details of client programs: scheduling, account coordination, documentation, and communication.
Our role is to make complex processes simple, keep every party informed, and give clients a single point of contact from start to finish.
What we do
Four services, one point of contact
Payment Scheduling and Tracking
We coordinate scheduled program payments with the licensed financial institutions and account providers our clients use, and we track activity so clients always know where they stand.
Account Coordination
With our clients' authorization, we communicate with third parties on their behalf and keep clients updated as their program moves forward.
Client Support
Our team answers questions, provides status updates, and helps clients adjust their program when their circumstances change.
How it works
Three steps from enrollment to updates
Enroll
Clients review and agree to the terms of their program.
We Manage
Our team handles scheduling, records, and communication.
Stay Informed
Clients receive regular updates and can reach us anytime during business hours.
Why NBMDR Solutions
How we work with every client
Transparent
Clear terms and clear records, with no surprises.
Secure
Client information is protected with industry-standard safeguards.
Responsive
Real people, available by phone and email.
Consistent
Defined processes, applied the same way for every client.
Questions about a transaction?
Seeing NBMDR Company on your statement?
If NBMDR Company appears on a bank or account statement, it relates to a program you enrolled in. For details about a specific transaction, contact our client support team with:
- Your name
- The date of the transaction
- The amount of the transaction
DateDescriptionAmount
MM/DDOther merchant—
MM/DDNBMDR COMPANY$0.00
MM/DDOther merchant—
Example only. Have the date and amount from your statement ready when you contact us.
Contact us
Talk to client support
Reach us by phone or email during business hours, or send a message below.
- Phone
- Number coming soon
- support@nbmdrsolutions.com
- Hours
- Monday to Friday, 10:00 a.m. to 5:00 p.m. ET
- Mailing address
- 1229 Colony Drive
New Bern, NC 28562